Your business needs an IT roadmap. Why? It helps you outline your business’s short-term and long-term goals and develop an action plan in an organized, strategic manner. VelocIT’s roadmapping process begins with an assessment of your current state and leads to the development and implementation of a plan that reflects your vision.
Help Desk services are designed to provide support for your personal computing environment, including PC hardware, OS end-user administrative services and assistance.
Active Directory management services are designed to provide support of your active directory environment including DNS (Domain Name Service/System) and DHCP (Dynamic Host Configuration Protocol) services.
Antivirus (AV) management services are designed to provide support using Velocity Advantage Endpoint Protection.
Server Management services are designed to support your server operating systems and Intel-based server hardware.
Virtualization management services are designed to support your virtualization host server environment. These services are specifically related to the virtualization host operating system and the physical server hardware.
Workplace is designed for companies migrating to the cloud or experimenting with cloud services. By migrating to VelocIT Advantage Workplace, your users won’t notice that they are not accessing a file server and be able to effortlessly share documents while maintaining a high level of security.
VelocIT Advantage takes endpoint backup a step further than other vendors. This solution is fully managed, allowing companies insight into what is being backed up and how often, rather than after a failure has happened.
Business continuity is different from backup. A reliable backup is only one component of an IT Business Continuity Plan, which is one part of a full Disaster Recovery Plan. An IT Business Continuity Plan goes a step beyond having data backed up somewhere (tape, disc, cloud, etc.). A good plan also provides access to that data to continue operating your business if the hardware hosting the data becomes unusable through failure or even in the event the site is completely unavailable.
Vector Alert is both a monitoring and automated response system that acts as the central connection point for VelocIT’s network monitoring services.
Wireless management services are designed to provide support of your internal wireless environment.
LAN management services are designed to provide complete support of your internal network.
Firewall management services are designed to provide complete support of your firewall.
WAN management services are designed to support your external communications network. This includes interface services to your telecommunication vendor.
VelocIT has partnered with Vonage to offer a complete solution for managing your voice and communication-related needs. Whether your business requires basic calling features or a full-blown call center suite, VelocIT Voice can be easily customized, scaling with you as your business grows. Voice also includes Amazon Chime, which provides reliable online conferencing with features like online meetings, video conferencing, chat, and a mobile app to keep your teams connected.
Virtual Office is a one-stop, fully supported solution for companies looking to ‘unplug’ from the traditional office setting. It equips your workforce with the equipment, security, software, and 24/7 support they need to work remotely and requires no hardware beyond end-user devices. VelocIT offers a ‘bring your own device’ option or can set up lease or rental options for companies that don’t want to purchase hardware.
VelocIT Advantage is our answer to your Managed IT Service questions. Through this suite of products we’re able to offer Enterprise solutions and experience to small and medium size business owners. We recognize that every business is different, so we give you the flexibility to select the support modules that bring you the most value. Contact our team today to help configure your VelocIT Advantage!