Why is it important to have an IT Strategy Road Map?
Our team started reviewing typical managed service marketing efforts (ours and others) and during this process we noticed one thing in common: Every provider was offering some version of the statement “We align IT with your business goals.” This led us to ask these questions:
- What does this statement mean?
- If you do this, don’t you need to know the business goals?
- Are any of these providers (us included) really defining what this means?
- Even if they are, what does that look like?
- To our clients, what are we really selling?
- Most importantly, what are we all actually doing?
Ultimately, we concluded that NOTHING is being done! It’s just a marketing ploy to get you to believe we care about your business.
We are going to change the way we do things and lead the industry in providing real value to our clients.
How does this look to you, our clients?
- We will provide a written IT Road Map
- We will review corporate goals every year
- We will review IT infrastructure every year
- We will create and ratify a written plan
- We will calibrate the plan throughout the year as the business need changes
- We will use this document to govern the budget and plan for the year
So, back to the original question: Why is an IT Strategic Road Map important?
Below are links to two articles that will tell you why this is so important for your organization. As our team reviewed what was being said and what was being done, we realized that many of our clients’ IT systems were not aligned with the priorities of their businesses. More importantly, their IT systems were not a value add for their respective companies. If IT is always a “cost center” item and doesn’t provide a “value add” to the business, then we are all missing out on the opportunity to create any value. By having a plan based on business goals from an IT perspective, organizations are able to align the two so to perpetuate as an increasingly important valued asset for each and every one of our clients.